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Highlights

Share your story! Have you had a positive experience using HITE to find low-cost health and social services? Would you be willing to share your experience with others? Please click here or call 1-866-370-4483 if you would like to share your HITE success story.

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Become a HITE expert!
 We offer a free HITE demonstration to help users navigate the site. Please click here or call 1-866-370-4483 if you would like to schedule a presentation for you and your staff.

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Heard of any great programs lately? HITE seeks to provide you with information on resources for low-income, under-insured, and uninsured New Yorkers. If you have suggestions for additional programs and services to include in our database, please SUGGEST A RESOURCE!

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Privacy Policy

We respect your right to privacy. This site is designed to be used by health and social service professionals as they assist their clients. Each person conducting a search requires an account, set up by HITE Staff, and a password. When a health or social service professional is using HITE to conduct searches, he or she is never required to enter information that could be used to identify a client. The only personal information that the site requires is the name and e-mail address of the person who will be logging in to conduct searches. Additional information relating to this user—such as organization name, mailing address, and telephone number—is requested, but is not absolutely necessary.

If at any time HITE decides to require the entry of personal information, such information will be handled in the strictest confidence; it will not be sold, reused, rented, loaned, or otherwise disclosed. Any personal information given to HITE will be held with the utmost care, and will not be used in ways to which you have not consented.

Browser information collected on the Web site. In its capacity as Web site operator, HITE analyzes data about the traffic and user log-ins to our Web site to improve the value of our Web site. Users who do not log in can not be personally identified. Users who log in can be identified using the information they submitted when they first obtained their HITE account. Using this information, HITE may monitor usage patterns in order to improve the Web site. Such information may include, but shall not be limited to, dates and times of log-ins and log-in frequency.

Use of cookies. HITE may use cookies for user convenience, such as to keep a user's login ID active or to assist in navigation within the site.

Information sent to HITE by e-mail. Any information sent by a user to HITE Staff by means of e-mail communication shall be kept in the strictest confidence. If and when HITE Staff invite individuals to submit personal information regarding health care issues or services offered through our Web site, or to assist HITE in research efforts aimed at improving the HITE database and Web site, such personal information will be kept in the strictest confidence.

This policy may change as our site develops and grows, so please re-visit this page as often as you wish.

If you have any questions please contact us.